Privacy policy

Last Updated: August 15, 2026

At Chattasitan.com, operated by Everest Pride LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our website and related services (collectively, the “Services”).

Our store is powered by Shopify, which provides the technology and infrastructure that allows us to operate our online store and provide our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect

For purposes of this Privacy Policy, “personal information” means information that identifies you or can reasonably be associated with you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with our Services, we may collect the following categories of information:

Contact Information

This may include:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment and Financial Information

When you make a purchase, payment information may be collected and processed by our payment providers. This may include:

  • Credit or debit card information

  • Payment account information

  • Transaction details

  • Payment method

  • Payment confirmation

  • Other information necessary to process your payment

Account Information

If you create an account with us, we may collect:

  • Username

  • Password

  • Account preferences

  • Account settings

  • Other information associated with your account

Order and Transaction Information

We may collect information about your interactions with our store, including:

  • Products you view

  • Products added to your cart

  • Products added to a wishlist

  • Products purchased

  • Returns, exchanges, or cancellations

  • Previous orders and transactions

Communications

When you contact us, we may collect the information you provide, including information contained in customer service inquiries, emails, or other communications.

Device and Technical Information

When you access our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Unique device identifiers

  • Other technical information

Usage Information

We may collect information about how you interact with our website, including the pages you visit, features you use, links you click, and the dates and times of your interactions.

How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information that you provide directly to us when you:

  • Create an account

  • Place an order

  • Visit or use our website

  • Contact customer support

  • Subscribe to communications

  • Submit information through our Services

Automatically Through Our Services

We may automatically collect information through cookies, pixels, web beacons, analytics tools, and similar technologies when you browse or use our website.

From Service Providers

We may receive or process information through companies that provide services on our behalf, such as payment processing, website hosting, analytics, customer support, shipping, fulfillment, and technology services.

From Third Parties

We may receive information from business partners, advertising providers, social media platforms, or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with Chattasitan.com, we may use your personal information for the following purposes.

Providing and Improving Our Services

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Process returns and exchanges

  • Manage customer accounts

  • Remember your preferences

  • Provide customer support

  • Recommend products

  • Improve our website and shopping experience

  • Maintain and improve our Services

Marketing and Advertising

Where permitted by applicable law, we may use your information to send promotional communications, including emails, text messages, or other marketing communications.

We may also use information about your interactions with our website to provide personalized advertising or relevant product recommendations.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

  • Protect our website and customers

  • Verify accounts and transactions

  • Detect and prevent fraud

  • Investigate suspicious or illegal activity

  • Protect against security threats

  • Maintain the safety and integrity of our Services

If you create an account, you are responsible for keeping your login credentials confidential. We recommend that you do not share your password or account information with others.

Customer Communications

We may use your information to respond to inquiries, provide customer service, communicate about orders, and maintain our relationship with you.

Legal and Compliance Purposes

We may use your information when necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from government authorities

  • Respond to subpoenas, court orders, or other legal processes

  • Enforce our Terms of Service and other policies

  • Investigate or defend legal claims

  • Protect our rights, property, customers, and Services

How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

Shopify and Service Providers

We may share information with Shopify and other service providers that assist us with:

  • Website hosting and technology

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer service

  • Data analytics

  • Cloud storage

  • Security

  • Business operations

Marketing and Advertising Partners

Where permitted by law, we may share certain information with marketing and advertising partners to help us provide advertisements and promotional services.

These third parties may have their own privacy policies governing how they process personal information.

When You Request or Authorize Disclosure

We may disclose information when you direct us to do so or otherwise provide consent, such as when you request that we share information with a shipping provider or use certain third-party features.

Corporate Affiliates and Business Transactions

We may share information with our affiliates or other companies within our corporate group.

If Everest Pride LLC or Chattasitan.com is involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, or similar business transaction, personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose personal information when required or permitted by law, including to comply with legal processes, enforce our policies, or protect our rights, customers, or others.

Relationship With Shopify

Chattasitan.com is hosted on the Shopify platform. Shopify may collect and process personal information relating to your use of our website in order to provide and improve its services.

Information submitted through our website may be transmitted to Shopify and other service providers, including providers located in countries outside the country where you live.

Shopify may also process information in accordance with its own privacy policies and legal obligations.

For more information about how Shopify handles personal information, please review Shopify's privacy information at https://privacy.shopify.com/.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve functionality, analyze traffic, and support advertising and marketing activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some features of our website.

Third-Party Websites and Links

Our Services may contain links to websites, applications, or services operated by third parties.

If you visit a third-party website, its privacy policy and terms will apply. We are not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.

The presence of a link on our website does not necessarily mean that we endorse the third-party website or its operator.

Children's Privacy

Our Services are not intended for children who are under the age required by applicable law to independently provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us at support@chattasitan.com so that we can review the situation and take appropriate action.

Security of Your Information

We take reasonable measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute or perfect security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

  • Provide our Services

  • Complete transactions

  • Maintain customer accounts

  • Provide customer support

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce our agreements and policies

  • Fulfill other legitimate business purposes

The length of time we retain information depends on the nature of the information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of your personal information, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another organization.

Right to Opt Out of Certain Marketing or Targeted Advertising

Depending on your location and applicable law, you may have the right to opt out of certain forms of targeted advertising, sale, or sharing of personal information.

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing communications.

Even if you opt out of promotional communications, we may still send you non-promotional messages, such as order confirmations, shipping updates, account notifications, or customer service communications.

Global Privacy Control

Where required by applicable law, we may recognize legally valid browser-based privacy signals, such as the Global Privacy Control (GPC), as an opt-out request.

Privacy rights and available choices may vary depending on your location and applicable law.

Exercising Your Privacy Rights

To request access, correction, deletion, or other applicable privacy rights, please contact us using the information below.

We may need to verify your identity before completing certain requests. This is intended to protect your personal information and prevent unauthorized requests.

Where permitted by applicable law, you may also authorize another person to submit a privacy request on your behalf. We may require documentation confirming that the individual is authorized to act for you.

We will process and respond to valid requests within the time period required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Complaints

If you have concerns about how we collect or use your personal information, please contact us at support@chattasitan.com.

Depending on where you live, you may also have the right to submit a complaint to your local privacy or data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed in countries other than the country in which you live.

These countries may have privacy and data protection laws that differ from those in your country.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

For transfers from the European Economic Area or United Kingdom, we may rely on recognized transfer mechanisms, such as Standard Contractual Clauses or other legally recognized safeguards, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy and post the revised version on our website.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Everest Pride LLC
Chattasitan.com
Email: support@chattasitan.com